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JIWOON PAK

현재 위치

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FAQ

  • HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?

    Standard orders are typically processed between 1-3 business days. Please email us if you have any questions about your order. Personalized orders typically ship in about weeks from the order date. Expedited orders are sent same day as long the order is placed by 2PM EST.

  • DO YOU ACCEPT INTERNATIONAL ORDERS?

    Yes, we do. We're excited about our international customers and have tried to offer the most reasonable shipping rates possible. In the shopping cart you'll be able to select your country and view the options available to you. If you don't see your country listed and are interested in placing an order, please email info@riflepaperco.com and we will be happy to assist you. Please check with your local customs office about rules and regulations that may apply to you.

  • DO YOU CHARGE SALES TAX?

    We are not required to collect sales tax on any orders outside the state of Florida. For all Florida orders a sales tax of 6.5% does apply.

  • IS MY TRANSACTION SECURE?

    We take the utmost care and concern for your privacy while you're shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using up to 256-bit SSL encryption technology to ensure that your personal information (especially your name, address and credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system.

  • WHAT IS YOUR RETURN AND REFUND POLICY?

    Unused and unopened orders may be returned within 15 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to you (shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. This does not apply for personalized orders. Personalized orders are non-refundable once your order is confirmed. Additionally, Paper Crown + Rifle Paper Co. apparel purchased on riflepaperco.com in its original condition (new, unworn, unwashed, unaltered, and undamaged) with tags attached may be returned within 15 days of original receipt for a refund. See the original tags for details.

  • THE PRODUCT I WANT TO ORDER IS OUT OF STOCK.

    While we do our best to keep all items on our website in stock, there may be instances when an item is unavailable. In this case, please feel free to email us about your interest in our products and we'll notify you by email the date the item is expected back in stock.

  • ARE YOU ENVIRONMENTALLY FRIENDLY?

    Absolutely. Our stationery is printed on FSC certified paper stock. All of our paper scraps are either recycled or reused for packaging, and we use local vendors whenever possible.

  • WHAT KIND OF PAPER DO YOU PRINT ON?

    Our standard stock is a heavy weight 110lb. cover stock in natural white that has a soft, smooth finish. Much of our stationery is paired with matching natural white envelopes with a European style (pointed) flap. Custom art prints are printed on white cotton cover paper and are printed with archival inks.}